Privacy Policy

Last Updated: 1 December 2023

1. Introduction

This Privacy Policy outlines how personal information is handled when you interact with or make a purchase from tranquiltank.com (the “Site”). By using our services, you agree to the terms outlined herein.

2. Information We Collect

2.1 Device Information:

When you visit the Site, we automatically collect Device Information, including web browser details, IP address, time zone, and cookies. This information helps us understand how users interact with the Site.

2.2 Tracking Technologies:

We employ various technologies, such as cookies, log files, web beacons, tags, and pixels, to gather Device Information. These technologies enhance user experience and enable us to analyze user behavior.

2.3 Tracking Services:

We utilize third-party tracking services, including:

2.4 Order Information:

When you make a purchase, we collect Order Information, encompassing your name, billing and shipping addresses, payment details, email address, and phone number. This information is crucial for order fulfillment and communication.

3. How We Use Your Personal Information

3.1 Order Information:

Order Information is used to process orders, handle payments, arrange shipping, and communicate with you regarding your purchase. It ensures a seamless and secure transaction.

3.2 Device Information:

Device Information is utilized to identify and prevent potential risks and fraud, enhance the functionality of our Site, and evaluate the effectiveness of marketing efforts.

3.3 Remarketing Advertisements:

Device Information enables us to deliver targeted remarketing advertisements on platforms like Google.com, Google Third Party networks, Facebook.com, and Facebook Third Party networks.

4. Sharing Your Personal Information

4.1 Third-Party Services:

Personal Information is shared with trusted third-party services such as Shopify and Google Analytics. Refer to their respective privacy policies (Squarespace, Google Analytics) for further details.

4.2 Legal Compliance:

We may disclose Personal Information to comply with applicable laws, respond to legal requests, or protect our rights and interests.

4.3 Promotions:

Personal Information may be used in promotions, such as announcing winners, in accordance with the rules of the promotion.

5. Behavioral Advertising

Personal Information is used for targeted advertisements based on user behavior. Opt-out options are available for Facebook and Google.

6. Do Not Track

Our Site does not modify data collection practices based on Do Not Track signals from browsers.

7. Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal information. Contact us through the provided information for assistance.

8. Data Retention

Order Information is retained for our records unless you request its deletion.

9. Changes

This privacy policy may be updated periodically for operational, legal, or regulatory reasons. Check the Last Updated date for the latest version.

10. Age Requirement

Users must be of legal age according to local laws to use our website. Underage users require parental or guardian consent.